Privacy Policy

Effective Date: 1st of May 2025

At Capentis, we are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website and submit data through the form provided.

1. Information We Collect
   When you use our website, we collect personal information that you voluntarily provide through the form. This may include your name, email address, phone number, and any other information you choose to provide in the form.
    

2. Legal Basis for Data Processing
   We process your personal data based on your consent, which is given when you submit the form on our website. In some cases, we may process your data based on the necessity to perform a contract or for legitimate business interests.
    

3. Use of Collected Data
   The personal data collected via the form is sent to us via email. This information is used solely for the purpose of responding to your inquiries or providing the services you request. If necessary, we may input the collected data into our CRM system to manage customer relations and improve our services. We do not sell or share your data with third parties for marketing purposes.
    

4. Data Storage and Security
   We take appropriate measures to ensure that the personal data we collect is stored securely. We implement physical, electronic, and administrative safeguards to protect your information. However, please be aware that no data transmission over the internet can be guaranteed 100% secure.
    

5. Data Retention
   We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting obligations. Once the data is no longer required, we will securely delete or anonymize it.
    

6. Your Rights Under GDPR
   Under the GDPR, you have the right to access, rectify, delete, or restrict the processing of your personal data. You also have the right to data portability, to object to the processing, and to withdraw consent at any time. To exercise any of these rights, please contact us at privacy@capentis.ch.
    

7. International Data Transfers
   If your personal data is transferred outside of the European Economic Area (EEA), we ensure that adequate safeguards are in place to protect your data, in accordance with GDPR.
    

8. Third-Party Links
   Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.
    

9. Changes to this Privacy Policy
   We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. You will be notified of significant changes.
    

10. Contact Information
    If you have any questions or concerns regarding this Privacy Policy, please feel free to contact us at:
    Capentis GmbH
    Email: privacy@capentis.ch
    Phone: +41 52 589 67 00